ABOUT US
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CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at (205) 209-9158 or send us an email at info@authenticapparel.com
FAQ
How do I track my order?
Once your order is shipped a tracking number will be uploaded to your account. You can view the status of your order by going to your account page and then clicking "My Orders". Or visit your order page by clicking here.
What are your delivery options?
We ship domestically via USPS via priority 2-3 day mail. Please visit https://www.usps.com/ship/priority-mail.htm to learn more about priority shipping by USPS.
How do I return an item?
If you would like to return an item please fill out the form on this page and in the subject section enter the reason for your return. Once the form has been submitted we will contact you as soon as possible with your return details.
How can I contact your couriers?
We use the United States Postal Service for shipping our orders. You can contact them by visiting their website at: https://www.usps.com.
Do you provide International delivery?
As of right now we only ship domestically within the United States of America. Please subscribe to our news letter to stay on top of any shipping related updates we might have.
What is your returns policy?
We accept returns within 30 days of purchase. All returned items must be in the condition they were sent to you in. Once your return has been received by us please allow up to 72 hours for us to refund your payment.